Frequently Asked Questions About Your Stay

Check-in is possible from 4.00 pm on the day of arrival. On the day of departure, we kindly ask you to vacate the apartment by 10.00 am.

Yes, all guests have a fixed parking space in our own underground car park, free of charge.

No. In summer, the free Kaiserjet bus connects Scheffau with Ellmau, Going and Söll. In winter, the free ski bus takes you directly to the valley station of the cable car.

You can find out more about our summer activities and winter activities on the relevant subpages.

Each apartment comes with its own lockable storage room in the basement. Bicycles and e-bikes can also be stored in the underground car park. For winter sports enthusiasts, there is also a room with a ski boot dryer.

A charging point for e-bikes is also available.

The entrance to the SkiWelt Wilder Kaiser–Brixental is only around 3 minutes away by free ski bus.

In Scheffau, as well as the neighbouring villages of Ellmau and Söll, you'll find a wide selection of traditional inns, mountain huts and restaurants. Feel free to take a look at our restaurant recommendations .

If you would like hotel service in the morning or afternoon, you can add the breakfast buffet and afternoon snack at our partner hotel, Das Alpin , flexibly.